QUOTES
“We take seriously our role of keeping providers informed and helping them make a difference in their work.” (Kimberly)
“The industry needs to find a way to address the discrepancy between supply and demand. There’s just not enough supply right now.” (Kimberly)
“Providers need to be careful that the tech they adopt will solve the issues they’re facing. Don’t be tempted by the latest shiny object and be sure to do due diligence.” (Kimberly)
“What I find surprising is how quickly people will believe whatever they read online if it fits into their belief system.” (Kimberly)
“A healthy dose of skepticism is critical these days.” (Kimberly)
“Our writers have to write three stories a day, five days a week. I don’t have time to read a long, drawn-out pitch before I get to what you’re actually pitching. Get to the point right away.” (Kimberly)
“If you’re going to send me something under embargo, have someone available to talk about it immediately. If you’re not ready, don’t send it.” (Kimberly)
“It’s okay to say that you can’t comment, especially on pending litigation. Even better, you can talk about initiating an internal investigation regarding an event.” (Kimberly)
“Assisted living is moving to more of a healthcare model, whether the sector wants to admit it or not.” (Kimberly)
“I told my husband I was going to quit my job of 20 years and go to work for this publication. He just about lost his mind. I knew this is what I wanted to do, and I went for it. It’s worked out great.” (Kimberly)
NOTES
Kimberly is a content editor at McKnight’s Senior Living, where she covers the business, workforce, policy and innovation shaping senior housing. With a background in journalism and public relations, she brings deep industry context and a sharp editorial lens to aging services.
McKnight’s Senior Living is one of the industry’s most trusted B2B publications, delivering news, insight and analysis for senior housing leaders nationwide. The publication recently earned a Neal Award, considered the Pulitzer Prize of business-to-business journalism.
Kimberly previously spent more than 20 years in public relations and daily journalism before joining McKnight’s in 2019, just as the pandemic reshaped senior living. Her experience on both sides of the media relationship informs her practical guidance for providers and PR teams.
The “silver wave” has arrived, with demand for senior living far outpacing new development and supply.
Assisted living is steadily shifting toward a healthcare model, including value-based care and deeper clinical integration.
Staffing challenges are evolving from pay and bonuses to culture, recognition and meaningful engagement.
AI and technology can help, but providers must avoid chasing shiny tools that don’t solve real problems.
Solo agers and the middle market represent growing populations the industry still underestimates.
Trust in media is declining, making skepticism, accuracy and transparency more critical than ever.
Successful media pitches are concise, timely and supported by immediate access to knowledgeable sources.
High-performing operators rely on data, active industry engagement and leadership that listens and communicates openly.