Medical Archives – Varsity Branding

Category: Medical

Dr. David Katz is one of the most influential voices in preventive medicine, nutrition, and lifestyle medicine. As the founding director of the Yale Prevention Research Center, a past president of the American College of Lifestyle Medicine, and a prolific author, Dr. Katz has spent his career challenging conventional wisdom on aging and health.

On a recent episode of Varsity’s podcast, Roundtable Talk, he shared his thoughts on the pitfalls of “anti-aging,” the power of lifestyle choices, and how we can reshape our relationship with aging and vitality. Here are some of the key takeaways from our conversation.

OUR SOCIETY PROMOTES ‘ANTI-AGING’—WHY DO YOU THINK THIS IS MISGUIDED?

Aging is a biological process. It’s like being anti-breathing—it just doesn’t make sense. Everything ages: rocks, the Earth, the universe. What bothers me most about the “anti-aging” movement is that it invites us to perpetually compare ourselves to a younger version of ourselves.

I’m 62. I practice what I preach—I eat optimally, I work out every day, and I’m extremely fit. But I don’t have the same muscle mass or strength I did at 42 or 22. That’s just reality. The goal shouldn’t be to fight aging, but to optimize vitality at every stage of life.

HOW DOES THE PACE OF CHANGE IN OUR SOCIETY IMPACT HOW WE VIEW OLDER ADULTS?

The world you grew up in gets left behind, and that happens faster now than ever before. My parents, who are 85, are vital and active, but they feel like roadkill on the information superhighway.

When they were kids, there were no televisions. Now, we have devices in our pockets that let us instantly connect with anyone in the world. The speed of technological advancement makes older generations feel obsolete. We’ve gone from a time when older people were venerated for their wisdom to a culture that increasingly views them as out of touch.

WHAT CAN WE DO TO REFRAME AGING AS A POSITIVE EXPERIENCE?

We need to celebrate what aging gives us, not just what it takes away. Yes, physical capabilities change, but you gain something just as valuable—wisdom, experience, perspective.

In many cultures, elders are venerated. But in America, we glorify youth while failing to honor the trade-off. Imagine if we had a magazine dedicated to the reflections and stories of older adults, just like People Magazine does for celebrities. We celebrate youthful beauty, but we don’t celebrate the beauty of experience and wisdom in the same way.

WHAT ARE YOU MOST LOOKING FORWARD TO AS YOU AGE?

I was looking forward to peace—to being able to fully enjoy the bond I have with my wife, to spending more time outdoors, with my dogs and my horses. But life doesn’t always work out as planned.

I unexpectedly became an entrepreneur, founding Diet ID, which was recently acquired. Now, I’m still deeply involved in making diet quality a vital sign, like blood pressure.

That said, I do look forward to a time when I can truly unplug—to go “off the grid” for a weekend (or longer), to not be shackled to my phone, to fully be with the people I love. That’s what I aspire to.

Want to hear more from Dr. Katz? Check out the full episode of Roundtable Talk for more fresh perspectives. Watch new episodes of Roundtable Talk on the Varsity website and on Apple Podcasts, Spotify, and iHeartRadio.

Solo agers. Kinless seniors. Elder orphans. These buzzwords have entered the common vernacular, but they’re also describing a very real shift in demographics. The current generation of seniors contains more solo agers than ever before.

“Solo agers” are defined as those over age 50 who live alone, are not married or partnered in a long-term relationship, and have no living children. They make up 12% of the ages 50+ population in the United States, and this trend is increasing, as more baby boomers get divorced and fewer have children, and people live longer overall.

According to a recent report by Forbes, among adults 75 years and older (not boomers), 10.9% reported being childless; among those ages 65–74 (early boomers), 15.9% reported being childless; and among those ages 55–64 (late boomers), 19.6% reported being childless.

Right now, there are close to a million solo agers in the U.S., and as Generation X and Millennials head to retirement, that number could grow even larger. These generations are getting married even less frequently than boomers.

What does the trend toward more seniors without family ties mean for retirement communities? We hear a lot about “demanding boomers” and the high-end amenities they expect — but another audience to consider is diverse populations like these.

According to an article in InsideHook, kinless seniors often live alone and rely on appointments with doctors or encounters with cashiers to interact with other people.

What’s more, a Canadian study reported in the New York Times that those without partners or children had lower levels of self-reported mental and physical health, and higher levels of loneliness, which in itself has been linked to many health conditions. Even more worrisome, a decade after respondents’ initial interviews, more than 80% of seniors with partners and children had survived, compared with only about 60% of those without either.

In contrast, studies have shown that residents of Life Plan Communities tend to live longer than other people. So what better environment for solo agers than senior communities, where they can form meaningful friendships and live happier, healthier, longer lives?

Here are a few suggestions on ways to connect with kinless seniors — and to help them get the most out of your community once they join it.

  1. The sales process

Typically, the salesperson must consider the influence of adult children on the sales process. But there are a growing number of prospects who will be trying to make these decisions on their own, and who will be looking for input and advice.

  1. Online resources

Why not show that you understand this growing audience and their concerns by including solo ager-focused blogs and resources on your website?

  1. Prospect events

Events can address issues that solo agers are coming to terms with, such as decision-making on one’s own, medical power of attorney, financial planning and loneliness.

  1. Marketing materials

While married couples will always be depicted in brochures and ads, it’s also important to think about the diverse populations we’re serving and make sure they’re represented in marketing pieces.

  1. Campus events

Since connecting with others is so important for kinless seniors, inclusive activities, events and clubs can help them feel a part of campus life. Shared meals with “friendship tables” open to all are also a great way to make solo agers feel welcome.

  1. Celebrations

Holidays like Mother’s Day, when the mailroom is filled to bursting with bouquets and cards from children around the country, can be a time to also acknowledge those who don’t have children.

  1. Support groups

Campus support groups that address the needs of solo agers can help them find a niche in your community.

Senior communities have always had a focus on supporting solo residents, but with the trend toward more divorces and lower marriage rates, combined with longer lifespans, this group will only continue to grow. In a society that doesn’t provide well for those without family ties, communities can be a powerful solution to help them thrive during their later years.

In the wake of so much negative news about skilled nursing facilities in the midst of the global pandemic, the Varsity PR team thought, “How can we generate positive, relevant news stories for our clients?”

One client, the National Association for the Support of Long Term Care (NASL), felt the same way. We worked together to develop positive, health-related story angles to position NASL, and its members, as thought leaders in the therapy field.

The story angle we landed on: Why therapists are essential to patients recovering from COVID-19, and the evolution of their role amid the crisis.

There’s been much publicity about COVID-19 patients recovering and leaving hospitals. But another story wasn’t being told—about the serious long-term health challenges of getting patients back to their baseline. There is an essential need for therapists to help patients eat, walk, think and return to doing day-to-day tasks. Therapists, we quickly learned, are about as critical to patients recovering from COVID-19 as the hospital staff who initially treat them.Varsity worked with NASL, and a few of their Philadelphia member therapy providers, to develop the story angle. We pitched it to the health reporter at The Philadelphia Inquirer, which resulted in an in-depth piece about the significant contributions of therapists in helping patients recover from COVID-19.

Here’s a link to the story, which was the lead article on the front page of the Sunday paper and also ran online.

We’re proud that we could get in front of the pandemic with a positive story. It positions NASL members not only as experts, but tells the important story of why therapists are essential in the recovery from COVID-19.

Here are five tips to keep in mind when you’re working to garner positive publicity for your organization:

  1. Build your contacts. It’s important to cultivate relationships with key reporters who would be interested in what you have to offer; this way, you’ll already have someone to contact when a story idea arrives.
  2. Know the media landscape. Timing is everything. If your story relates to a topic in the news, you’ll have a greater chance of getting reporters interested.
  3. Follow through. You can’t just send the pitch and hope for the best. We recommend emailing and/or calling the reporter to follow up after you’ve sent the pitch. If you land the story, make sure the reporter has all necessary information to complete the story, e.g., an interview schedule. Keep on top of things and get the reporter the information they need.
  4. Realize it’s not all about your client. Nine times out of ten, reporters will look to other resources as well, and they may feature and quote several companies and spokespersons in the piece.
  5. Be patient. This story didn’t happen overnight. It was a process that involved looking at the current media landscape, identifying the reporter we wanted to reach, crafting the pitch, and assisting with coordinating interviews and therapy observation sessions.

PR isn’t easy, but it is rewarding to see clients get recognition for being the experts they truly are. It’s all about being in the right place at the right time, crafting the pitch and being prepared to follow the story all the way to the end.

 

In this post, I’d like to bring awareness to some of the safety issues facing senior living communities. Specifically, I’d like to focus in on the number one cause of accidental death in seniors: falls.

The statistics about falls in aging services are shocking. The costs of falls in senior care are expected to reach $65 billion annually. And falls aren’t only costly, but extremely impactful on the overall health of the aging population. Retirement communities and home care providers are constantly looking for ways to evaluate mitigation strategies and drive better outcomes by reducing falls and proactively preventing them all together. The power to solve this problem lies in the data.

One of the most proactive measures you can take against falls is gathering your first-party data and analyzing it. First-party data, or data that the community or organization owns, is often overlooked, but it’s an incredibly valuable tool. In many instances, it’s mandated by the government or other organizations, so why not use it and put it to work? The way the organization has behaved regarding falls or other issues provides valuable information for future behavior and insights.

WildFig, Varsity’s data analytics partner, has worked with communities to understand their first party fall data and take action using that information. The WildFig team has tackled problems such as falls across the entire analytics continuum through a custom lens. Most notably, the team has developed:

  • Custom dashboards to visualize data around falls
  • Intervention reporting and tracking
  • Root cause analysis around previous fall behaviors and outcomes
  • Predictive models around falls to support population health management
  • A consulting and data-driven framework for healthcare providers to apply to their ongoing workflows around causal impact, benchmarking and intervention strategies

Data is so important to fall prevention because it provides valuable insights into former behavior which can be utilized to inform future outcomes, potential mitigations and strategies focused on proactivity versus being reactive. Oftentimes fall prevention strategies are looking backward versus forward. Our work is aimed at giving communities tools to be ahead of the event versus behind it, whenever possible.

One senior living provider that has been in the early stages of using data for fall analysis and prevention is Meth-Wick Community in Cedar Rapids, Iowa. Meth-Wick CEO Robin Mixdorf is a trailblazer, thought leader and big thinker who realized that Meth-Wick had been collecting valuable falls data for several years, but needed it organized into an easy-to-use, simple-to-visualize system. She wanted to find a way to use that data to its best advantage so that the community could plan interventions to help reduce the impact of falls. That’s when she turned to WildFig. The collaboration between the two organizations has achieved exciting outcomes and helped Meth-Wick Community utilize data to impact areas in which changes needed to be made, such as making sure there was the right level of staffing at certain times and places, ensuring that the right floor coverings were in place, and offering balance classes to residents who were at risk for falls.

But what if your organization hasn’t been using your data, or using it to its best ability? First, know that you’re not alone. A recent survey from Black Book Market Research shows that only 3 percent of long-term care communities have the ability for data assessment.

Lack of data-specific staff, lack of in-house resources, other priorities and a variety of other factors impact the use and implementation of data in all organizations, not just communities.  But getting started with using data is well worth the effort. At WildFig, we see data as having many benefits:

  • Makes the experience in a community more personalized
  • Reduces friction
  • Enhances the overall health and wellness of resident
  • Provides opportunities for workforce development as employees gain new skills and expertise
  • Improves communication with family members

If you haven’t been analyzing data up to this point, how should you get started? The best way to begin is with a question. Oftentimes, because of the broader meme of big data, decision makers think through a more complicated lens when it comes to analytics. In its purest form, analytics is about answering questions and providing insights. The questions themselves can range from simple to complex. Falls is only one example: any question a community has can be informed by data.

 

About WildFig

WildFig was founded to help organizations in senior living and other sectors meet increasing demands for efficiency in a complicated marketplace. Our team saw an unmet need for analytics across all industries and we love the challenge and value we can provide. We help our clients navigate the data-driven landscape through mathematical, statistical and computational tools ranging from data mining to forecast modeling.

To learn more about the work WildFig is doing to solve problems for our clients, visit us at wildfigdata.com. If you’d like to discuss how you can harness your data to overcome your organization’s biggest challenges, email us to arrange a consultation.

 

 

 

As more areas open up, communities met virtually for roundtable #14 to discuss this week’s reopenings and answer one another’s questions.

Check out the recap of our discussion below. Please also join us for our next sales and marketing roundtable, coming up this week.

Questions from attendees:

What can our resident panel talk about in an upcoming Zoom call?

Ideas discussed:

  • Ask residents to share what they’ve been up to on campus (and the fun they’re having)
  • Talk about dining and activities
  • Discuss safety protocols in place
  • Talk about how the administration communicates with residents and keeps them engaged
    • Were you respected as a resident and individual?
    • How did the community try to keep life as normal as possible?
    • Do you have any regrets or wish you were still at home? (Use caution on this one; make sure you know what the resident will say)
  • Contrast social engagement vs. social isolation

One participant asked about struggling with visually interacting with prospects since they can’t meet in person. How do residents interact with people? Is a Zoom meeting better than a Zoom webinar platform?

Ideas discussed:

  • Webinars are good for larger conferences, and meetings seem to be better for more personal interactions with fewer than 10 to 15 people
  • Zoom meetings allow for breakout rooms and more personal conversations
  • Strive to book a private Zoom meeting in the days following a presentation to have a more personal conversation

We will explore this topic more in next week’s roundtable.

Join the next roundtable on July 2!

Come kick off the holiday weekend at our next roundtable discussion on Thursday, July 2, at noon ET.

You don’t have to be a client to join — all are welcome. For call-in information, email DDunham@VarsityBranding.com.

 

 

 

Last Thursday, communities came together to talk about the need to market their communities differently in the current environment.

You’ll find a recap of the discussion below. Please also feel free to join our next sales & marketing roundtable, coming up this week.

Join the next sales & marketing roundtable on June 11!

You are welcome to join our next roundtable discussion on Thursday, June 11, at 12 p.m. ET. Our Senior Social Media Strategist, Cara Stefchak, will share social media trends and best practices against the backdrop of Covid-19.

You don’t have to be a client to join — all are welcome. For call-in information, email DDunham@VarsityBranding.com.

 

 

As COVID-19 continues to impact senior living, we held another virtual roundtable to see what sales & marketing tactics are working now — and what will change at communities after restrictions are lifted. Check out the highlights below.

All are welcome to attend our sales & marketing roundtable next week. Details below.

Join the next sales & marketing roundtable on April 30!

We thank everyone for participating, and we invite you to join the next session, Thursday, April 30, at noon ET.

Kim Lehman, Varsity’s PR director, will join us for part of the session to share tips and trends on PR/crisis communications.

You don’t have to be a client to join the session — all are welcome. For call-in information, email DDunham@VarsityBranding.com.

 

Response to our COVID-19 conversations continues to be enthusiastic, so we held Sales & Marketing Roundtable #3 last week. For those who weren’t able to make it,  the high points are below.

We’re gathering for our next virtual discussion this week, and all are invited to attend.

 

Join the next roundtable on April 16!

We thank everyone for participating, and we invite you to join the next session on Thursday, April 16, at noon ET, for a sales & marketing discussion.

You don’t have to be a client to join the conversation — all are welcome. For call-in information, email DDunham@VarsityBranding.com.

 

 

 

Last Monday, we organized a virtual forum where communities exchanged ideas about engaging residents during the coronavirus shutdown. Check out their creative solutions below.

We’re holding another Resident Life roundtable soon, and all are welcome to attend.

Join the next Resident Life roundtable on April 20!

We thank everyone for participating, and we invite you to join the next session, Monday, April 20, at noon ET: Resident Life discussion

You don’t have to be a client to join the session — all are welcome. For call-in information, email DDunham@VarsityBranding.com.

 

We know that every community and business in the aging services space is trying to stay ahead of safety and communications for the COVID-19 virus while juggling the needs of residents and staying connected with prospects. This led us to think about some free and easy tips that can keep current and future residents engaged and upbeat as much as possible while their movement is restricted.

Here are some ideas we’ve collected that we wanted to share with you. We realize that there are many more out there, but we thought this would be a good place to start.

Keeping Residents Engaged

Educational opportunities/lifelong learning/cultural stimulation

Spiritual grounding

Exercise

Connections

  • Use in-house channels to share “coffee chats” with residents.
  • Ask residents to send pics of what they enjoy doing in their homes to share with others in the community.
  • Encourage residents to FaceTime with each other and with their families. (Send an email to all family members encouraging them to FaceTime with their loved ones regularly.)
  • Caution against reading social media or listening to “hype” on TV or the radio, and encourage residents to reach out to the appropriate person if they’re at a low point.

Maintaining relationships with prospects

It’s important to always look for opportunities to follow up with prospects in meaningful ways, and the coronavirus pandemic is one of those (unfortunate) opportunities. Call your prospects to check on them during this health crisis, and ask if they are doing okay. Do they have food in the house? Is there anything they need? If they are local, drop off soup, muffins, toilet paper or other necessities on their doorstep. Recommend Netflix movies, documentaries, comedy shows or online live theater performances that might appeal to them. Give them ideas on how to stay safe, entertained, occupied and healthy. They will be grateful that you thought of them during this extremely stressful time.

In addition, we recommend virtual marketing events, where you can share details, floor plan walk-throughs, advice and just somebody new to talk with.

Social distancing doesn’t have to mean social detachment. During these troubling times, we all have to find new ways to stay connected.

 

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